After a caller gave a technician her PC’s

serial number, he scanned a database of registered users and
responded,
“I see you have an Aptiva” desktop unit. Before he could say
another
word, the caller shrieked and said she’d be right back. When
the
customer returned, the technician asked if she was all right.
The caller
responded: “Had I realized you could see me, I never would
have telephoned
in my bathrobe.”